Welcome to Probio Delights! These terms and conditions govern your use of our online ordering platform and the purchase of cooked pap with protein accompaniment and other probiotics products. By placing an order through our website or mobile app, you agree to comply with these terms and conditions. Please read them carefully before proceeding with your order.

1. Order Placement:

   – By placing an order, you confirm that you are at least 16 years old or have obtained parental consent to use our services.

   – You agree to provide accurate and complete information, including your name, contact details, delivery address, and payment information.

2. Product Availability:

   – All products and menu items are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

   – In the event that a product is unavailable after you have placed an order, we will notify you promptly and provide alternative options or a refund if applicable.

3. Pricing and Payment:

   – Prices for our products are listed in Nigerian currency (₦) and are subject to change without notice. The final price will be confirmed at checkout before you complete your purchase.

   – Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods as specified on our website.

   – All transactions are processed securely through our payment processing partners.

4. Order Modification or Cancellation:

   – Once an order has been placed, modifications or cancellations may not be possible. Please review your order carefully before completing your purchase.

   – If you need to make changes to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.

5. Delivery and Shipping:

   – We offer standard and expedited shipping options for domestic and international orders. Shipping rates and delivery times vary based on location and selected shipping method.

   – Delivery times are estimates and are not guaranteed. We are not liable for delays caused by external factors such as weather, carrier issues, or unforeseen circumstances.

   – Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders lost or wrongly delivered due to incorrect addresses provided by the customer.

6. Quality and Satisfaction:

   – We take pride in the quality and freshness of our products. If you are dissatisfied with your order for any reason, please contact our customer service team within 30 minutes of delivery for assistance.

   – We reserve the right to assess and determine appropriate resolutions, which may include replacement, refund, or store credit, based on the nature of the issue and our discretion.

7. Liability and Indemnification:

   – We are not liable for any damages, losses, or injuries arising from the use of our products or services, except where prohibited by law.

   – You agree to indemnify and hold Probio Delights harmless from any claims, liabilities, damages, or expenses arising from your use of our website or services.

8. Intellectual Property:

   – All content, trademarks, and intellectual property displayed on our website or mobile app are the property of Probio Delights or its licensors and are protected by copyright and other intellectual property laws.

   – You may not reproduce, distribute, or use any content from our website or mobile app without prior written consent.

9. Governing Law and Jurisdiction:

• These terms and conditions are governed by the laws of country. Any disputes arising from or related to these terms and conditions shall be subject to the exclusive it.

10. Amendments and Updates:

    – We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website or mobile app.

    – It is your responsibility to review these terms and conditions periodically for updates. Your continued use of our services after any changes constitutes acceptance of the updated terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at probiodelights@gmail.com, zeamays1434@gmail.com  or shop@probiodelights.com.ng 07037038448.

By using our online ordering platform, you agree to abide by these terms and conditions. Thank you for choosing probiodelights for your cooked pap with protein accompaniment and probiotics products!