At Probio Delights, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when ordering cooked pap with protein accompaniment and probiotics products through our online platform.

1. Information We Collect:

• Personal Information: When placing an order, we may collect personal information such as your name, email address, phone number, and delivery address. This information is necessary to fulfill your order and provide you with the best possible service.
• Payment Information: We may collect payment information such as credit card details or other payment method details to process transactions securely. This information is encrypted and stored securely by our payment processing partners.
• Order History: We maintain a record of your past orders and preferences to streamline future transactions and provide personalized recommendations.

2. How We Use Your Information:

• Order Fulfillment: We use the information you provide to process and deliver your orders accurately and efficiently.
• Communication: We may use your contact information to communicate with you about your orders, provide order updates, and respond to inquiries or feedback.
• Marketing: With your consent, we may send promotional emails or newsletters about our products, special offers, or events. You can opt out of marketing communications at any time.

3. Data Security:

• We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• Our website and payment processing systems utilize encryption and other security protocols to safeguard sensitive data during transmission.

4. Sharing of Information:

• We do not sell, trade, or rent your personal information to third parties for marketing purposes.
• We may share your information with trusted partners and service providers who assist us in operating our website, processing payments, or delivering orders. These partners are contractually obligated to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies:

• We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about user interactions. You can control cookie settings through your web browser preferences.

6. Third-Party Links:

• Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy:

• Our services are not directed at children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

8. Changes to This Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically for updates.

9. Contact Us:

• If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at shop@probiodelights.com.ng or 07037038448

By using our online ordering platform, you consent to the collection and use of your information as described in this Privacy Policy.

This Privacy Policy was last updated on 11^th April 2024.